Privacy Policy

1. Definition of Personal Information

In this Policy, "Personal Information" refers to information about a living individual that can identify a specific individual by name, date of birth, address, phone number, email address, or other descriptions contained in such information, or that contains personal identification codes.

2. Collection of Personal Information

The Company may collect personal information in the following cases.

• When making accommodation reservations
• When contacting us through the inquiry form
• When registering for email newsletters
• When responding to surveys
• Other times when using this Service

3. Types of Personal Information Collected

The personal information collected by the Company is as follows.

• Name
• Address
• Phone Number
• Email Address
• Date of Birth
• Credit card information (processed through payment processing companies)
• Accommodation History
• Other information necessary for providing this Service

4. Purpose of Use of Personal Information

The Company will use collected personal information for the following purposes.

• Acceptance and management of accommodation reservations
• Provision and operation of this Service
• Responding to customer inquiries
• Sending notifications regarding this Service
• Providing information about campaigns and events
• Improvement of this Service and development of new services
• Creation of statistical data (in a format that cannot identify individuals)
• Compliance with laws and regulations

5. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without customer consent, except in the following cases.

• When required by law
• When necessary to protect human life, body, or property and it is difficult to obtain the consent of the person concerned
• When particularly necessary for improving public health or promoting the healthy development of children and it is difficult to obtain the consent of the person concerned
• When cooperation is necessary for national agencies, local governments, or their contractors to perform duties prescribed by law, and obtaining the consent of the person concerned may hinder the performance of such duties

6. Entrustment of Personal Information

The Company may entrust all or part of the handling of personal information within the scope necessary to achieve the purpose of use. In such cases, the Company will enter into contracts regarding the handling of personal information with the contractors and provide appropriate supervision.

7. Security Management of Personal Information

The Company will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information and for the security management of personal information. The Company will also provide necessary and appropriate supervision to employees who handle personal information.

8. Disclosure, Correction, and Deletion of Personal Information

Customers may request disclosure, correction, addition, deletion, suspension of use, or erasure of their personal information held by the Company. Please contact the inquiry desk below when making a request. After identity verification, we will respond within a reasonable period.

9. Use of Cookies

This Service uses cookies to improve customer convenience. Cookies are small text files that websites send to customers' browsers. Customers can refuse to accept cookies through browser settings, but some functions of this Service may not be available in such cases.

10. Access Analysis Tools

This Service uses access analysis tools such as Google Analytics. These tools use cookies to collect data, but the collected data is anonymous and does not identify individuals.

11. Changes to Privacy Policy

The Company may change this Policy as necessary. The revised Privacy Policy will take effect from the time it is posted on this page. If there are important changes, we will notify you on this Service.

12. Inquiry Desk

For inquiries regarding this Policy, please contact us at the following.